DATA COLLECTED AT CHECKOUT

We process the information required to complete your order: name, contact details, addresses, details of the items bought, and information needed for payment via secure providers.

CUSTOMER SERVICE USE

This data may be used to respond to your requests about orders, returns and exchanges, and to resolve delivery or payment problems.

PROTECTION OF CARD DETAILS

Card details are managed by payment providers. We do not store the full number. Communications are encrypted and security controls are applied to limit the risk of unauthorised access.

SAFEGUARDING CONTACT DETAILS

Your contact information is used to keep you informed about your order and to make delivery easier. We restrict internal access and external sharing to essential parties only.

NECESSARY AND REGULATED SHARING

Carriers, payment providers, security services and hosting companies may process some information to deliver the service. They must meet confidentiality and security requirements.

ACCESS CONTROL AND AUDITS

We apply role-based access controls, logging of sensitive operations and internal reviews to reinforce security and compliance.

SECURITY MEASURES

We use technical and organisational protections including encryption, monitoring and regular maintenance to safeguard information processed on the platform.